The Challenge :
Peerless Fence Group, a renowned provider of fencing solutions, faced the challenge of managing a significant volume of after-hours calls. The manual process of answering calls, capturing customer information, and scheduling appointments was time-consuming and inefficient. This led to missed opportunities, delayed responses, and a potential negative impact on customer satisfaction.
What By the Book Plumbing's Customers Say:
"We started with Free2Grow in August and their AI Voice tool has become our go-to solution for after-hours coverage. They built a custom Salesforce integration and have worked closely with our team to ensure proper scripting and call workflows. They've also gotten results. Highly recommend Free2Grow!"