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Revolutionizing Business
Communications

Free2Grow is a cutting-edge AI-powered voice answering solution designed to streamline and elevate your business communications.
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Free2Grow has been focused on supporting the home service owner-operator since 2019.  Over the past 5 years, we've been providing customer service solutions, booking and scheduling calls, mastering CRM's and building the best possible AI Voice platform for the home service industry. 

Meet our team!

Charlie Felker
CEO & Business Development
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Charlie Felker
CEO & Business Development

Co-founded Free2Grow in 2019. Prior to Free2Grow owned/operated a multi-state Home Service business. Sold Home Service business in 2019. Served in US Army from 2006-2011 (82nd Airborne Division, 3rd Ranger Battalion).

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Nathan Keller
Chief Sales Officer
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Nathan Keller
Chief Sales Officer

Co-founded Free2Grow in 2019. Worked as a sales leader for many technology companies that saw successful exits.

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Jerry Ye
Chief Technology Officer
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Jerry Ye
Chief Technology Officer

Dropped out of UPENN at 18 years old to begin career in AI product development. Former software engineer at Bloomberg LP and machine learning engineer at Morgan Stanley.

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Ben Brimacombe
Chief Science Officer
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Ben Brimacombe
Chief Science Officer

In 2020 formed PointZero, an AI research company for code generation. With PointZero, Ben worked with leading AI researchers around the world. Had AI research published in EMNLP in 2023. Worked on quantitative trading with Numerai. Led AI mortgage underwriting at Long Run Partners.

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Gabrielle Sweatt
Client Onboarding Manager
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Gabrielle Sweatt
Client Onboarding Manager

Graduated in 2016 from JF Drake State Community and Technical College with an Associates degree in CIS/Minor in Cyber Security.  Has 20+ years of Customer Support/Dispatching experience within home services, mainly in HVAC.  Fluent in CRM's such as Service Titan, Service Fusion, SERA and HouseCall Pro.

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Trusted by 100K+ Callers

Supercharge productivity. Streamline work by doing it, and seeing it, in one place.
"Caller phoned in after hours looking to schedule regular maintenance. In under a minute AI booked their maintenance appointment for the next day on the CRM."
"Caller described unusual noises from their furnace. AI identified the issue type, found the earliest opening, and booked a service appointment within 90 seconds."
"New customer was interested in a garage door consultation. AI collected 10 data points and scheduled an appointment on the CRM."
"A customer missed their earlier appointment and called to reschedule. AI found the next available time slot and booked it on the CRM."
"A new lead called in with a broken window. AI confirmed the area code and booked an appointment on the CRM."
"Caller phoned in with an electric emergency. AI answered questions and scheduled a technician for later that day."
"A new customer had an urgent plumbing issue. The caller could not do the times available on the CRM, and AI escalated the call to a human to resolve."
"Caller had an HVAC emergency. Our Advanced After Hours system escalated the call to a technician who came out to service immediately."
"Caller needed maintenance on a wall gas heater. AI confirmed the zip code, and scheduled an appointment on the CRM with the correct business units."

Frequently asked questions

What is Free2Grow AI Voice Calling?
Free2Grow is an AI-powered voice answering solution designed to automate and streamline your business communications. It can handle incoming calls, make outbound calls, schedule appointments, and is integrated with over a dozen home service CRM’s.
How does Free2Grow work?
Free2Grow has been dedicated to delivering customer service solutions within home services since 2019. We have built a proprietary AI Voice tool focused on providing the best possible solution for home service businesses. Our mission is to provide a best-in-class onboarding experience and constantly improving AI Voice technology.
Can I customize the AI Voice assistant?
Yes!  Our AI Voice assistant is highly customizable.  You can build a script, inbound workflows, outbound workflows and a tailored voice.  Our ability to integrate with home service CRM’s makes customization even more productive for your business.
Is Free2Grow easy to set-up?
Yes!  Our onboarding process is led by experienced Customer Service Representatives with home service and CRM experience.  They will walk you through the onboarding process which typically takes 1-2 weeks.  
Can Free2Grow handle complex customer inquiries?  
Yes!  Our AI Voice tool will handle complex customer inquiries and can even route calls to dedicated staff as needed.  The ability of our AI Voice tool to handle complex inquiries improves over time.  

Never Miss A Sales Call Again...

Supercharge productivity. Streamline work by doing it, and seeing it, in one place.
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